Tickets

You can purchase tickets to Horizon Stage performances in one of four ways: 

  • Online: Order through Ticketpro External For discount packages, see 'Buy More, Save More!' links below.
    Tickets can be mailed, printed at home or stored electronically on a personal mobile device. A service charge will apply depending on delivery method.
  • By phone
    • Call the City Hall Ticket Centre at 780-962-8995. Tickets can be mailed for an extra fee, or held for pick up.
    • Call the Ticketpro phone line at 1-888-655-9090. Tickets can be mailed, printed at home, held for pickup or stored electronically on a personal mobile device. Service charge will apply depending on delivery method. 
  • In person: Visit the City Hall Ticket Centre at 315 Jespersen Ave., Spruce Grove, during office hours, 9 a.m. to 4:30 p.m., Monday through Friday (closed on statutory holidays).
  • At the last minute: The box office at Horizon Stage is located at 1001 Calahoo Road, Spruce Grove, and is open one hour before each Horizon Stage season event and for select rentals. (Subject to availability. Many shows sell out in advance so call 780-962-8995 first.)

Ticket prices

Ticket prices vary and are listed with individual performances. All ticket prices include GST, a $2 facility fee and Ticketpro fees.

A service charge will apply depending on delivery method when ordering through the Ticketpro phone line or online.

Students are defined as children over two years, anyone attending kindergarden through high school, and post-secondary with valid student ID. 

Children under two years are Babes in Arms. Please see our Babes in Arms policy.

Seniors age is 65+.

Accessible seating

A limited amount of wheelchair seating is available. If you require wheelchair seating, please speak to our Ticket Centre staff.

Row A is at stage level. Rows B and higher require walking up steps.

Seating Chart

Check out our interactive seating chart to pick a seat.

Buy more, save more!

  • Purchase three or four shows and receive 10% off
  • Purchase five or six shows and receive 15% off
  • Purchase seven or more shows and receive 20% off

Discounts are available until October 19, 2016.

Please note that the Munchkin Matinee, Family Matinee shows, Dancing with Our Stars: Fright Night, The Wardens, Ivan Coyote: Kraft Singles for Everyone, Union Duke, and Disney's Lion King Jr. are not eligible for discounts.

Excluded performances are not counted toward discount package totals.

Family Matinee Series subscription packages

Subscription packagesExternal are $30 for all ages. Each package includes one ticket to each of the three performances in this season's Family Matinee Series.

Subscriptions are available until the date of the first Family Matinee performance.

Group bookings

  • Groups of 10 or more receive 10% off
  • Groups of 20 or more receive 20% off

Group bookings cannot be placed online. Call 780-962-8995 for more information.

Payment

Payment can be made by cash, Interac, Visa or Mastercard.

Ticket pickup

Tickets for Horizon Stage events may be picked up at the City Hall Ticket Centre during regular business hours. They can also be picked up at Horizon Stage beginning one hour before the start of the performance.

Lost tickets

Patrons who have misplaced their printed tickets should call 780-962-8995 and ask to have them re-printed and held for pick-up at the theatre on the day of the performance.

Ticket policy

  • Tickets are non-refundable.
  • Exchanges will be accommodated to another show within the same season, if the request is made more than one week in advance of a performance. If a show is on a weekend, the request must be made before the end of business on the Friday one week prior to the performance.
  • Exchanges are not available in the event of poor weather conditions unless the performance is cancelled.

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