Frequently Asked Rental Questions

Questions

  1. How do I rent Horizon Stage?
  2. When can I start promoting my event?
  3. Why can't we have access to the drama room and dressing rooms earlier than 5:30 p.m.?
  4. What if I have a performance during school hours (8:30 a.m.– 3 p.m.)?
  5. What does the technician do for us?
  6. How many technicians do I need?
  7. Why do I have to leave the facility to provide the technicians a meal break?
  8. Why is there a charge if we don't provide a meal break?
  9. Should I book the Spruce Grove Composite High School lounge for my event?
  10. How much does it cost to have the Horizon Stagelighters provide front-of-house services?
  11. How many wheelchairs can the theatre accommodate? Where are they located?
  12. If I have multiple shows in one day, can parents stay in the theatre between shows to keep their seats?
  13. What are your policies on babes-in-arms?
  14. What are my responsibilities as the renter?

Answers

1. How do I rent Horizon Stage?

  • Contact us at 780-962-7631. A package of information and forms will be provided.
  • Once we receive your paperwork, your request will be reviewed. Approval is based on availability and technical requirements.
  • If your booking request is approved, a contract will be drafted and will include an estimate of the cost for renting the facility, for you to review and sign. The estimated fees are based on the information provided and it is understood that these fees may change based on your production meeting with our Technical Services Coordinator. Your rental of Horizon Stage is considered confirmed once we receive the signed contract. A fully executed copy of the contract will be given to you after your production meeting has taken place.

 

2. When can I start promoting my event?

Promotion of your event can begin once we receive the signed contract. We ask that you not promote your event earlier than that.

 

3. Why can't we have access to the drama room and dressing rooms earlier than 5:30 p.m.?

The Spruce Grove Composite High School has a 5th Block Drama Program from 3:15 – 5:30 pm in the drama room. We can usually access the men’s dressing room earlier. That being said we can request early access to the drama room and women’s dressing room, but it isn’t guaranteed. However, if the drama teacher isn’t running her program during that time, it usually isn’t a problem.

 

4. What if we have a performance during school hours – 8:30 a.m. – 3:00 p.m?

Because there are regular classes in the Drama Room, we never have access to that room during school hours. A request can be made to the drama teacher to access one or both dressing rooms during school hours. The drama teacher understands that, without the use of the dressing rooms, it can be difficult for the show to run smoothly.

 

5. What does the technician do for us?

The technician will:

  • Arrange a pre-production meeting to go over what you are doing for your show.
  • Make sure all is safe when loading into the theatre.
  • Ensure the safety of everyone in the building.
  • Run basic light/sound during your event.
  • Train students on basic lighting and sound (schools only upon request).

 

6. How many technicians do I need?

You will be advised at your production meeting how many technicians your event will require. The technicians will run the equipment, mix the live mics, supervise the booths, mix audio from the house, run special effects and troubleshoot any problems that may arise and provide for the safety of everyone in the facility.

 

7. Why do I have to leave the facility to provide the technicians a meal-break?

The technicians are unable to provide appropriate supervision if they are taking their meal break. Occasionally, renters, (specifically schools), will arrange to take a lunch break in the school’s cafeteria either before or after the school’s lunch break. If this is something you would like to do, please let us know so we can obtain approval from the school.

 

8. Why is there a charge if we don’t provide a meal-break?

If you are unable to physically leave the facility, the technicians are unable to have their meal-break as they are unable to leave anyone unsupervised in the Theatre. Our goal is for everyone to have appropriate breaks in their work day.

 

9. Should I book the Spruce Grove Composite High School Lounge for my event?

If you are having an intermission at any point during your performance time and you have more than 150 people in your audience or are having any kind of receptions or concession/bar sales, we highly recommend the use of the Lounge as the Horizon Stage lobby is too small to accommodate these activities.

 

10. How much does it cost to have the Horizon Stagelighters provide front-of-house services?

The Horizon Stagelighters, if requested, can provide coat check, ticket taking, product sales, and concession and bar services at a charge of $5 per volunteer per hour. At least three weeks’ notice must be given for this service.

 

11. How many wheelchairs can the Theatre accommodate? And, where are they located?

We are able to accommodate up to 3 wheelchairs and 4 attendants in Row A – Seats 101 – 110. The theatre seats are designed to be removed for this purpose. If needed, more wheelchairs can be accommodated in the 300 section. If you require wheelchair seating at your event please let us know at least 24 hours in advance.

 

12. If I have multiple shows in one day can parents stay in the Theatre in between shows in order to keep their seats?

In order for our House Manager and volunteers to clean the theatre of any garbage in between shows, everyone must vacate the theatre. It is up to you, as the renter, to let people hold seats by leaving their coats on the chairs.

 

13. What are your policies on babes-in-arms?

  • All patrons require a ticket regardless of age, including children and babies.
  • Babes in arms are defined as children under two years of age.
  • The child must sit in an adult’s lap at all times. If a patron wishes to have the child sit in their own seat, or in an infant car seat, a ticket must be purchased.
  • Infant car seats are not permitted in the theatre unless a paid ticket has been purchased for the child’s seat. In the event there are no seats available to accommodate the car seat, it must be left with the house manager.
  • For the comfort and enjoyment of the audience, Horizon Stage staff will, at their discretion, ask a patron to remove their child from the theatre if the child is creating a disturbance.

 

14. What are my responsibilities as the renter?

It is your responsibility to ensure that everyone in your care/supervision:

  • Behaves in a respectful manner towards the facility and the facility staff.
  • Follows the technical rules and regulations as per the signed Agreement.
  • Is supervised at all times while in the facility, which includes the dressing rooms, drama room, washrooms, theatre lobby, cafeteria and the Spruce Grove Composite Lounge (if you are using it). We recommend at least one adult supervisor per 20 youth.
  • Does not consume food or beverages while in the Theatre or seating area.
  • Leaves or has been picked up prior to you leaving the facility. The technician is not responsible for children/students waiting inside or outside the facility after your rental time.

 

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